Just Listen Audio
Just Listen: Discover the Secret to Getting Through to Absolutely Anyone by Dr. Mark Goulston is a guide to breaking through communication barriers with resista
Just Listen: Discover the Secret to Getting Through to Absolutely Anyone by Dr. Mark Goulston is a guide to breaking through communication barriers with resistant or emotional people. Using techniques from hostage negotiation, the psychiatrist provides actionable, empathy-based strategies to move people from being defensive or irrational to receptive and cooperative.
